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AMLI Residential goes to great lengths to provide residents
with an outstanding living environment. We want you to feel comfortable
and confident in your decision to make one of our communities your home.
Since safety and security are growing concerns in today's society, we have
addressed some of the most commonly asked questions regarding this issue.
Is this a safe community?
Who provides security at the community?
Is the community secure?
Do you keep a spare set of keys to my apartment?
How do you handle lock-outs after hours?
Would you ever give out my personal information?
Who has access to my apartment?
How do I know this neighborhood is safe?
Who would I call to report suspicious activity?
Should I purchase renter's insurance?
While You Are Inside Your Apartment Home...
- Lock your doors and windows even when you are at home, being sure
to use deadbolts. If you wish to add additional locks, please contact
the management office for assistance.
- Never sleep with doors or windows unlocked and open.
- Never answer your door unless you know who is on the other side. Be skeptical of
anyone who asks to enter your home, even just to use the phone. AMLI
Service Personnel can easily be identified by a photo ID badge and
uniform.
- Do not lend out your keys. If you have lost or misplaced your key, you
may make arrangements with management to have your locks changed.
- Keep emergency numbers posted next to every phone.
- Immediately report any needed repairs of locks, latches, doors or windows inside your apartment.
- Check your smoke detector periodically to ensure that it is working.
- Immediately report any needed repair of devices outside your apartment such as gate locks or burned out lights.
- Close your curtains or blinds at night.
- Mark or engrave personal possessions for identification.
- Never leave children alone without appropriate supervision.
- Report solicitors to management. Such persons are not
permitted on the property unless prior arrangements are made with
management.
While You Are Outside Your Apartment Home...
- Lock your doors and windows when you are gone, and don't forget the sliding glass door.
- Do not hide your front door key under the doormat or around
your front door; it is usually the first place a burglar will look!
- Try not to walk alone at night.
- Use a lamp timer to turn on lights and leave a radio playing softly when you are not at home.
- Arrange for your newspaper delivery to be stopped when you are on vacation.
- If you have an entry or alarm code, do not give the code to guests or strangers.
- Do not leave your apartment unlocked, even for a quick errand. Criminals look for this type of opportunity.
- Always stay alert and aware of your surroundings.
Regarding Your Automobile...
- Look inside your vehicle before entering.
- Do not leave your car running while unattended.
- Keep your car locked at all times.
- Remove or store valuables out of sight. Do not leave purses,
briefcases, golf clubs, packages, cellular phones, personal papers,
wallets, gym bags, audio equipment, CD's or sunglasses in view.
- Carry your key ring in your hand while walking to your car, whether it is daylight or dark.
Although AMLI Residential cannot guarantee the
security or safety of anyone, we strive to do everything we can
reasonably do to provide you with the means to take responsibility for
your own personal safety and security. We hope that by providing you
with this information, we have given you valuable insight into making
an informed decision in selecting your new home. If you should have any
further questions, or would like further information not discussed on
this page, please do not hesitate to speak with the Community Manager.
Is this a safe community?
It is unfortunate that crime is a factor anywhere we may live. As such,
it is impossible for AMLI to say whether or not this is a safe area. We
make every reasonable effort to minimize risk by informing our
residents of significant criminal incidents that have occurred within
our community and the neighboring vicinity, as we are notified. We
maintain a binder that we would be happy to review with you at any
time. This binder contains copies of letters that have been sent out
within the last six months notifying residents of material problems
experienced within our community as we are made aware of the situation.
The ultimate evaluation of whether this community is safe needs to be
yours.
Who provides security at the community?
Security is provided by local law enforcement agencies, much as it is
for the other communities in the surrounding area. The community may
contract with an after hours courtesy service from time to time to
assist management in performing certain tasks.
Is the community secure?
We intentionally refuse to use the word "secure" as it can often be
misleading and give a false sense of safety. Even communities with
alarms or controlled access gates cannot guarantee your personal
safety, as these systems are susceptible to malfunction or human error.
Once again, we make every reasonable effort to minimize risk by keeping
our residents informed and aware of incidients.
Do you keep a spare set of keys to my apartment?
Yes. Keys are coded and secured in a locking key cabinet and are only
released to residents after obtaining appropriate identification. We
require your written authorization to release a key to someone not on
your lease agreement. We would then require this person to provide
appropriate identification. Locks are re-keyed after every move-out,
and we do not use master keys.
How do you handle lock-outs after hours?
The apartment community does not provide an after hours lock-out
service. If you should lock yourself out of your apartment after the
management office is closed, it is your responsibility to call a
locksmith to gain entry to your apartment. If the lock is changed by
the locksmith, you must notify the office so that the lock may be
re-keyed during office hours. If you should lose your keys, please do
not hesitate to ask us to change or re-key your locks. We will be more
than happy to do so at a minimum cost.
Would you ever give out my personal information?
Resident information is kept highly confidential. We only release it
with your written consent or upon a court order. Your resident file
would be kept in a locking cabinet.
Who has access to my apartment?
Only community employees or approved vendors have access to your
apartment. In the case of an emergency, we would enter your apartment
immediately. In any other event that management needs to enter your
apartment, we would give you at least a 24 hour written notice.
Normally, we would only enter at your request, such as in the case of a
service request.
How do I know this neighborhood is safe?
The best way to get an accurate picture of any neighborhood is by
contacting the local law enforcement agency. They are the only source
capable of providing you with the most complete information. From time
to time, the leasing office requests information from the local law
enforcement agency, and we encourage our residents to do the same.
Who would I call to report suspicious activity?
Please call the local law enforcement agency immediately to ensure the
fastest response possible. If the situation warrants, we would then
like you to notify the management office of your concerns. We urge
residents to be "community minded" and to call about any matter which
could affect or concern our residents.
Should I purchase renter's insurance?
We strongly urge you to purchase renter's insurance because it not only
provides coverage for your own personal property, but also offers
protection if you are liable for damage to another's property. Your
personal property is not covered by the community's insurance policy
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