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Safety FAQ

AMLI is dedicated to providing our residents with an outstanding living environment. We want you to feel comfortable and confident in your decision to make one of our communities your home. Since safety and security are growing concerns in today's society, we have taken the liberty of addressing some of the most commonly asked questions regarding this issue.

Frequently Asked Questions:

Is this a safe community?

It is unfortunate that crime is a factor anywhere we may live. As such, it is impossible for AMLI to say whether or not this is a safe area. Each individual needs to make their own determination. We try to minimize risk by informing our residents of significant criminal incidents that have occurred within our community, as we are notified. We maintain a record of these notices, which we will review with you at any time. We also work with the local law enforcement agencies and provide crime prevention tips periodically. The ultimate evaluation of whether this community is safe needs to be yours.

Who provides security at the community?

AMLI does not provide security services. Security is provided by local law enforcement agencies. The community may have a doorman or concierge or may contract with an after-hours service from time to time to assist management in performing certain tasks; however, this is not a security function.

Is the community secure?

We intentionally avoid using the word “secure” as it can often be misleading and give a false sense of safety. Even communities with alarms, cameras or controlled access gates cannot guarantee your safety, as these systems are susceptible to malfunction, human error and practical limitations. We help residents to minimize risk by keeping our residents informed as we become aware of incidents.

Do you keep a spare set of keys to my apartment?

Yes. AMLI utilizes various key control systems, and keys are only released to residents and/or authorized persons after obtaining appropriate identification. We require your written authorization to release a key to someone not on your lease agreement. Locks are re-keyed after every move-out, and we do not use master keys.

How do you handle lockouts after hours?

If you should lock yourself out of your apartment after the management office has closed, it is your responsibility to call a locksmith to gain entry to your apartment. If the lock is changed by the locksmith, you must notify the office so that the lock may be re-keyed during office hours. If you should lose your keys, please do not hesitate to ask us to change or re-key your locks. We will be more than happy to do so at a minimum cost.

Would you ever give out my personal information?

Resident information is kept confidential and is released only with your written consent or upon a legal order. Contact information may be released in limited situations if a resident is responsible for damage to others and has failed to maintain renter’s insurance.

Is my personal information secure?

Resident files are maintained and stored in a secure location, and after a reasonable time, destroyed by shredding.

Who has access to my apartment?

Community employees and approved vendors have access to your apartment. Your apartment would be accessed at your request, such as in the case of a service request. In the case of an emergency, we will enter your apartment immediately. In any other event that management needs to enter your apartment, we will give written notice as required by law, typically at least 24 hours.

How do I know this neighborhood is safe?

The best way to get an accurate picture of any neighborhood is by contacting the local law enforcement agency. They are the best equipped for providing you with the most complete information.

Who would I call to report suspicious activity?

Please call the local law enforcement agency immediately to ensure the fastest response possible. Once you’ve notified law enforcement, please notify the management office.

Should I purchase renter's insurance?

Renter’s insurance is required at AMLI communities. The minimum requirement protects yourself against liability for your and your guest's action; it does not include protection for your personal property. You should consider adding insurance to protect your personal property. Your personal property is not covered by AMLI’s insurance.

Regarding Your Apartment Home...

  • Keep emergency numbers readily accessible.
  • Check your smoke detectors periodically to ensure that they are working properly.
  • Do not leave children alone without appropriate supervision.
  • Lock your doors and windows, including patio and balcony doors, and utilize any deadbolts. If you wish to add additional locks, please contact the management office for assistance.
  • Do not sleep with doors or windows unlocked and open.
  • Close your curtains or blinds at night.
  • Do not answer your door unless you know who is on the other side. Be skeptical of anyone who asks to enter your home, even just to use the phone. AMLI Service Personnel can easily be identified by a photo ID badge and uniform.
  • Report solicitors to management. Such persons are not permitted on the property unless prior arrangements are made with management.
  • Do not lend out your keys or make copies for others.
  • Immediately report any needed repairs of locks, latches, doors or windows inside your apartment.
  • Immediately report any needed repair of devices outside your apartment such as gate locks or burned out lights.
  • Do no prop open doors and/or gates for easy entry or re-entry
  • Maintain insurance on your auto and personal belongings..

While You Are Outside Your Apartment Home...

  • Do not hide your front door key under the doormat or around your front door.
  • Try not to walk alone at night.
  • Use a lamp timer to turn on lights and leave music or TV on softly when you are not at home.
  • Arrange for your mail and newspaper delivery to be stopped when you are away for an extended time.
  • If you have an entry alarm system, use it and do not give the code to guests or strangers.
  • Do no leave your apartment unlocked, even for a quick errand. Criminals look for this type of opportunity!

Regarding Your Automobile...

  • Do not leave your car running while unattended.
  • Remove or store all valuables out of sight, including any evidence of GPS, other electronics, papers, personal belongings, etc.
  • Keep your car locked at all times.
  • Carry your key ring in your hand while walking to your car to avoid delay getting into car.
  • Look inside your vehicle before entering.